Terms and Conditions Disclosure
1. Consent to use Electronic Records, Notices, and Communications
As part of your relationship with Dandelion Payments, Inc. dba RIA Money Transfer and AFEX Money Express ("Dandelion"), you are entitled to receive certain information, such as notices, disclosure and statements in writing. To help with our efforts to protect the environment, and to facilitate the use of our Remote Customer Program, we ask that you give us permission to provide these notices, disclosures and statements electronically.
2. Consent to use Electronic Records and your right to withdraw consent.
To the extent permitted by law, you consent to receive in electronic form all the disclosures we would otherwise be required to provide to you in paper form, including those listed below. Your consent will remain in effect until you withdraw it. You may withdraw your consent to receive further notices or disclosures electronically at any time by emailing us at customerservice@riamoneytransfer.com or by calling us toll-free at 1-877-443-1399 and providing your name and mobile phone number or email address and telling us you are withdrawing your consent. Please be advised that if you withdraw your consent to receive electronic records, you will not be able to use the remote service.
3. Your Consent Covers the Following Documents:
Your consent applies to all the disclosures we would otherwise be required to provide to you in paper form, including, but not limited to, receipts related to your money transfer transaction, the terms and conditions applicable to your money transfer transaction (including these Terms and Conditions), any updates or changes in those documents, and other informational mailings regarding your transactions or ways to protect your account.
4. You must keep your email address current with us.
To ensure that we were able to provide disclosures and statements to you electronically, you must notify us of any change in your email address or mobile phone number. To update the email address or mobile phone number we have on record for you, simply: contact us toll-free at 1-877-443-1399 and provide us with your name, mobile phone number and updated email address.
5. Hardware and software you will need.
For website:
A computer system that operates on a platform like Windows or Mac environment or better.
A connection to the Internet.
We reserve the right to discontinue support of a current version of the software if, in our opinion, it suffers from a security or other flaw that makes it unsuitable for providing to you the service. And we always reserve the right, in our sole discretion, to communicate with you via the U.S. Postal Service.
Chrome 80 or later, Safari 15.4 or later, Firefox 74 or later, Microsoft Edge 80 or later, Opera 67 or later.
A current version of a program that accurately reads and displays PDF files, such as Adobe Acrobat Reader version 7 or higher.
A computer or device and an operating system capable of supporting all the above.
A printer to print out and retain records on paper, or electronic storage if you wish to retain records in an electronic form. You should retain a copy of all the notices, disclosures and statements we sent to you electronically.
For mobile app:
A mobile device that operates on Android 8+ or iOS minus one.
You must be signed into the current version of the mobile application on your mobile device.
By "current version," we mean a version of the software that is currently being supported by its publisher.
We reserve the right to discontinue support of a current version of the software if, in our opinion, it suffers from a security or other flaw that makes it unsuitable for use with your account. And we always reserve the right, in our sole discretion, to communicate with you via the U.S. Postal Service.
Please indicate your consent to receive and use electronic records, communications, and notices by checking the "I consent to receive my agreements and disclosures electronically" box. By providing your consent, you are also confirming that you have the hardware and software described above, that you can receive and review electronic records, and that you have an active email account. You are also confirming that you have read and understand this consent to use electronic records, communications, notices, and signatures, and that you are authorized to, and do, consent on behalf of all the other co-owners of your account.
Application users, please print and keep this page for your records.