Setting up a Spin by OXXO account is quick and easy. Follow these steps to get started:  

1. Go to your nearest OXXO store with your INE (ID) and apply for your Spin by OXXO card.
2. You will be asked to provide personal information such as your address, email address and phone number. You will also need to accept the terms and conditions and the privacy notice.
3. Once your account has been activated, you will receive your card, which costs $50.00 MXN.
4. You will then receive an SMS with further instructions to finish setting up your account in the app.

Spin by OXXO is designed for domestic transactions within Mexico. However, you can send money to a Spin by OXXO account internationally through partners like Ria Money Transfer.  

You can receive money in your Spin by OXXO account from any country in the world, except Iran, Syria, North Korea, Cuba, and Crimea.  

The maximum amount you can receive in your Spin by OXXO account is 3,000 USD per deposit and accumulated per month.

To send money to someone’s Spin by OXXO account in Mexico, you typically need:

• The recipient’s phone number: Ensure it's the number linked to their Spin by OXXO
• CLABE: Standardized Bank Identifier is a unique 18-digit number assigned to each bank account to facilitate electronic transfers between different banks
• QR code: linked to a Spin by OXXO account

If you're using Ria Money Transfer to send money, you may also need to provide your recipient's country and additional identification details based on local regulations.

​Transfers to Spin by OXXO accounts are typically instant when sent from another Spin by OXXO account.

When using Ria's international money transfer services, the delivery time can vary based on factors such as payment method and processing times. Paying with a credit or debit card may result in faster transfers compared to bank account-funded transfers, which can take longer.

Yes, Spin by OXXO users can withdraw cash from their digital wallet in the following ways: 

• Use your phone to withdraw cash at any OXXO convenience store
• Withdraw cash with your Visa card at supermarkets and ATMs nationwide