Accessibility information for our Ria stores in the UK
Ria Store Accessibility Guide
This guide provides information about the physical accessibility of our Ria-owned UK stores, including wheelchair access, step-free entrances and known access restrictions, to help you choose the most suitable location before you visit.
At Ria, we’re committed to making our services as accessible as possible.
This guide provides information about the physical accessibility of our Ria-owned UK stores, including wheelchair access, step-free entrances and other known access restrictions, to help you choose the most suitable location before you travel.
Please note that accessibility may vary between stores due to the age of the building, landlord requirements or the surrounding environment. Because of these limitations, you may find it easier to access Ria’s money transfer service using the Ria app or online, or by contacting our Customer Care Centre on 0207 486 4233 for support after you’ve made a transaction.
Please note that currency exchange services are currently only available in person at our Ria UK stores.
Store accessibility at a glance
This table summarises the accessibility features available at each of our stores.
Store | Address | Telephone | Wheelchair Accessible | Step-Free Entrance |
|---|---|---|---|---|
Baker Street | 75 Baker Street, London, W1U 6RE | 020 7486 0219 | No | Not available |
Brixton | 411a Brixton Road, London, SW9 7DG | 020 7274 5533 | No | Available |
Elephant & Castle | 28b Arch Street, London, SE1 6AS | 0207 357 0977 | No | Available |
Camberwell | 15 Camberwell Green, London, SE5 7AF | 0203621 3280 | No | Not available |
Turnpike Lane | 33 Westbury Avenue, Turnpike Lane, London, N22 6BS | 0203 278 3076 | No | Not available |
Stratford | Unit 41, 70-73, The Mall, The Stratford Centre, London, E15 1XQ | 0203 278 6029 | No | Available |
Manchester | 601A Stockport Rd, Manchester, M13 0RX | 0161 248 5012 | No | Not available |
Birmingham | 166 Soho Road, Birmingham, B21 9LP | 0121 523 3645 | No | Not available |
Dalston | 83 Kingsland High Street, E8 2PB | 0207 275 8278 | No | Available |
Accessibility at Ria agent locations in the UK
Ria also operates through a network of independent agent locations across the UK. Accessibility at agent locations may vary, and Ria does not currently hold verified accessibility information for every agent location.
If you require wheelchair or step-free access, please contact the agent directly before travelling to confirm whether the location can meet your accessibility needs.
Visit our website to find your nearest Ria location and check the services available:
Before you visit
Ria stores in the UK are not fully wheelchair accessible.
Step-free access varies by location.
Where a store has restricted access, this has been noted in the table above.
If you have specific accessibility requirements, we recommend contacting the store before travelling to ensure it meets your needs.
Accessibility information is reviewed regularly; however, temporary changes may occur due to maintenance or building works.
Keeping this information up to date
We’re continually improving the information available on our website. In the future, accessibility details will also be available on each individual Ria store page, making it easier to find the information you need when searching for a specific location.
While we make every effort to keep this guide accurate, store accessibility and access arrangements may change from time to time. We recommend checking before your visit if you have specific accessibility requirements.
If you have questions about accessibility at any Ria store, please contact our stores before your visit. We’ll be happy to help you choose the most suitable location.