Promotional (Website and App) Terms and Conditions (UK)
These terms and conditions for promotions (the “Promotional Terms and Conditions”) are offered by Euronet Payment Services Limited (“EPS”), trading as Ria Money Transfer, with company registration number 6975932 and registered office at Part 7th Floor, North Block, 55 Baker Street, London, W1U 7EU in the United Kingdom (the “UK”). EPS is authorised by the Financial Conduct Authority (the “FCA”) in the UK under the Payment Services Regulations and is recorded on the FCA register under register number 504630.
These Promotional Terms and Conditions relate to the favourable conditions for the payment services offered through the App or the Website. The Terms and Conditions for the provision of Money Remittance services and the use of the Website or the App (the “General Terms and Conditions”) also apply alongside these Promotional Terms and Conditions.
Unless otherwise expressly stated in these Promotional Terms and Conditions, the terms defined in the General Terms and Conditions shall also apply to these Promotional Terms and Conditions.
For the purposes of these Promotional Terms and Conditions:
The term “App” refers to the Ria Money Transfer mobile application.
The term “Website” refers to Ria’s official online platform (www.riamoneytransfer.com).
The term “Payment Order” refers to a money remittance order placed by a customer through the Website or the App to send money to a beneficiary.
We offer you the possibility to benefit from more favourable conditions, including but not limited to reduced fees, improved exchange rates or other promotional advantages when placing a Payment Order through the Website or the App (collectively, the “Promotions”).
These Promotions may be made available at no cost to you, either automatically during the transaction process or through the insertion of a promotional code provided by Ria, as specified below.
The following Promotional Terms and Conditions apply specifically to every Promotion offered by Ria at its sole discretion to you, subject to market conditions and you fulfilling the requirements set out below. Should any of the specified codes not apply the corresponding Promotion once entered into the Website or the App, this would indicate that the Promotion is not available to you.
Unless expressly specified, the Promotions cannot be combined with any other promotional offer, discount or promo code. We reserve the right to modify, suspend or cancel any of these Promotions at any time. You are solely responsible for any personal tax implications and compliance with applicable laws regarding these Promotional Terms and Conditions.
Generic Statements
Single-use and non-combinability. Unless expressly specified, Promotions cannot be combined with any other promotional offer, discount, or promo code. Each Promotion applies exclusively to one Payment Order per customer.
App and Website availability. Promotions may apply either on the Website or the App.
Destination country limitation. The availability of each Promotion depends on the country to which the money is sent. Customers can check whether a Promotion applies by entering the associated code in the App or on the Website; if the code is accepted, the Promotion applies; if not, it is not available for you and/or for that destination.
Promotions
UK New Customer £4 + £6 Reward Promotion
Promotion
New Customers who order their First Transaction through the Website or the App between 14 September 2026 and 31 December 2026, both inclusive (the “Eligibility Period”), may be eligible to receive promotional top-up rewards (each a “Top-Up” and collectively, the “Top-Ups”) on the next two (2) qualifying money transfers ordered through the Website or the App, subject to these Promotional Terms and Conditions.
Top-Up rewards
New Customers who qualify for this Promotion and satisfy the eligibility requirements may receive:
(a) a £4 Top-Up on the principal of their Second Transaction (“ADD4”), provided that the Second Transaction satisfies all applicable eligibility requirements; and/or
(b) a £6 Top Up on the principal of their Third Transaction (“ADD6”), provided that the Third Transaction satisfies all applicable eligibility requirements.
The maximum aggregate value of the Top-Ups available under this Promotion is £10 per New Customer.
Advertising
Ria may communicate this Promotion through messages, notifications, banners or inbox communications made available through the Website or the App. Receipt of any such communication is not a condition of eligibility. New Customers who otherwise satisfy the requirements set out in these Promotional Terms and Conditions may participate in the Promotion regardless of whether they have received any promotional communication.
Additional Definitions
For the purposes of this Promotion:
(a) “New Customers” means individual consumers that live in the United Kingdom and aged eighteen (18) or above who have not previously completed a money transfer through either the Website or the App, regardless of whether they have previously completed a money transfer at a Ria physical location or through a Ria agent.
(b) “First Transaction” means the first money transfer placed by the New Customer through the Website or the App during the Eligibility Period;
(c) “Second Transaction” means the next money transfer ordered by the New Customer through the Website or the App after the First Transaction, whether or not that transaction satisfies the eligibility requirements for ADD4 or ADD4 is applied to it; and
(e) “Third Transaction” means the next money transfer ordered by the New Customer through the Website or the App after the Second Transaction, whether or not that transaction satisfies the eligibility requirements for ADD6 or ADD6 is applied to it.
(f) “Website” or “APP” means the digital means in the United Kingdom made available by Ria for contracting money remittance services and processing New Customers transactions for payout to designated beneficiaries in destination.
Eligibility Requirements
Destination countries
Each one of the First Transaction, the Second Transaction and the Third Transaction are subject to the Ria digital terms and conditions applicable to money remittance services as published at https://www.riamoneytransfer.com/en-gb/terms/ and must be sent by a New Customer from the United Kingdom through the Website or App for payout through the payment methods available to a beneficiary located in one of the following destination countries:
Angola, Argentina, Bahamas, Benin, Bolivia, Botswana, Brazil, Burkina Faso, Burundi, Cameroon, Canada, Cape Verde, Central African Republic, Chad, Chile, Colombia, Comoros, Costa Rica, Côte d’Ivoire, Democratic Republic of the Congo, Djibouti, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Gabon, Gambia, Ghana, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Jamaica, Kenya, Lesotho, Liberia, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mexico, Morocco, Mozambique, Namibia, Nicaragua, Niger, Nigeria, Panama, Paraguay, Peru, Puerto Rico, Republic of the Congo, Rwanda, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, Sudan, Tanzania, Togo, Trinidad and Tobago, Tunisia, Uganda, United States, Uruguay, Venezuela, Zambia and Zimbabwe.
Ria reserves the right to exclude certain jurisdictions from the Promotion, as well as payment methods in destination, at its sole discretion and without prior notice, to the extent permitted by applicable law.
Transaction Amounts
To qualify for ADD4 or ADD6, the Second Transaction and Third Transaction, as applicable, must have a minimum principal amount of £50 each, excluding the applicable Top-Up, fees, charges and any other promotional benefit. The First Transaction is not subject to any minimum principal amount requirement.
Time limits
The First Transaction must be ordered during the Eligibility Period, between 14 September 2026 and 31 December 2026 (inclusive).
The Second Transaction may be ordered until 31 March 2027 (inclusive). However, if the Second Transaction is ordered after 31 December 2026, the New Customer will not be eligible to receive ADD6.
Transactions qualifying for ADD6 may be ordered until 31 March 2027 (inclusive).
For the purposes of determining compliance with these time limits, the relevant date shall be the date on which the applicable transaction is ordered by the New Customer, irrespective of the date on which the principal is subsequently paid by Ria to the beneficiary.
Top-Up Redemption/Notification
The relevant Top-Up will be applied automatically when the applicable qualifying transaction is created, provided that all applicable eligibility requirements have been satisfied. No waiting period is required between qualifying transactions.
The relevant Top-Up will be added to the amount payable to the designated beneficiary, without requiring any additional payment from the New Customer. The New Customer will only be required to fund the principal amount of the relevant transaction and pay any applicable fees or charges. Where a currency conversion applies, the Top-Up will be converted into the beneficiary’s payout currency at the same exchange rate as that applied to the principal amount.
Eligible New Customers will be informed through the Website or the App during the relevant transaction journey that ADD4 or ADD6 has been applied.
Restrictions
Each Top-Up is personal and non-transferable. It may not be transferred to another customer, credited to another customer’s account or exchanged for cash or for any other goods, services, benefits or consideration.
The relevant Top-Up is triggered when the applicable qualifying transaction is created. If a transaction to which a Top-Up has been applied is subsequently cancelled, rejected, refunded or otherwise not completed, the Top-Up will be lost and shall not be paid separately to the New Customer and may not be redeemed or exchanged for cash or carried forward to a future transaction.
Once a money transfer has been created, it will count as the First Transaction, Second Transaction or Third Transaction, as applicable, for the purposes of determining the order of the New Customer’s transactions under this Promotion, even if it is subsequently cancelled, rejected, refunded or otherwise not completed. However, any Top-Up applied to such transaction will be treated in accordance with these Promotional Terms and Conditions.
ADD4 and ADD6 may each be applied only once per New Customer. Each Top-Up may be applied to one qualifying money transfer only.
Standard fees, charges and foreign exchange rates may continue to apply.
This Promotion may not be combined with any other promotion, discount, promotional code or benefit offered by Ria in respect of the same transaction. However, a New Customer who uses the HELLORIA promotional code on a First Transaction ordered during the Eligibility Period may subsequently benefit from ADD4 and ADD6 on the Second Transaction and the Third Transaction, respectively, provided that all applicable eligibility requirements are satisfied. For the avoidance of doubt, the use of HELLORIA after the end of the Eligibility Period will not entitle the New Customer to participate in this Promotion or to receive ADD4 or ADD6. The HELLORIA promotion is subject to its own terms and conditions, available at https://www.riamoneytransfer.com/en-gb/promo/
HELLORIA
Use the code HELLORIA to enjoy 0 (ZERO) GBP fees on your first Payment Order.
This promotion is limited to one (1) Payment Order per customer and is available exclusively to new customers using the Website or the App. This Promotion may be combined with the “Welcome Rates” Promotion, if applicable. When this Promotion is offered to you automatically throughout the transaction process, you may choose not to proceed with the transaction and thereby decline the benefit of this Promotion by abandoning the transaction prior to its confirmation.
This promotion expires on January 31, 2028.
Availability of this Promotion depends on the country to which the money is sent, and Ria reserves the right to exclude certain jurisdictions at its sole discretion without prior notice. Customers can verify applicability by entering the code in the App or on the Website: if the Website or the App accepts the code, the Promotion applies; if not, the Promotion is not available for you and/or for that destination.
Standard fees and charges may still apply.
RIAx2
Use the code RIAX2 to enjoy 0 (ZERO) GBP fees on your second Payment Order.
This promotion is exclusively available to existing customers who have already completed one Payment Transaction using the Website or the App.
The promo code can be used only once per customer, for a Payment Order made via the Ria Money Transfer Website or the App.
This promotion expires on January 31, 2028.
Availability of this Promotion depends on the country to which the money is sent, and Ria reserves the right to exclude certain jurisdictions at its sole discretion without prior notice. Customers can verify applicability by entering the code in the App or on the Website: if the Website or the App accepts the code, the Promotion applies; if not, the Promotion is not available for you and/or for that destination.
Standard fees and charges may still apply.
RIABACK
Use the code RIABACK to enjoy 0 (ZERO) GBP fees on your next Payment Order.
This promotion is limited to one (1) Payment Order per person and is available exclusively to existing customers who have previously completed at least one Payment Transaction using the Website or the App.
This promotion expires on January 31, 2027.
Availability of this Promotion depends on the country to which the money is sent, and Ria reserves the right to exclude certain jurisdictions at its sole discretion without prior notice. Customers can verify applicability by entering the code in the App or on the Website: if the Website or the App accepts the code, the Promotion applies; if not, the Promotion is not available for you and/or for that destination.
Standard fees and charges may still apply.
Welcome Rates
This Promotion may be applied automatically to you during the transaction process on the Website or the App when you make your first Payment Order so that you can enjoy better rates for converting the currency of your Payment Order to the currency in which the funds will be paid to the Beneficiary, compared to the rates offered by Ria to its App or Website users.
This Promotion shall be made available at Ria´s discretion, depending on prevailing market conditions. You may choose not to proceed with the transaction and thereby decline the benefit of this Promotion by abandoning the transaction prior to its confirmation.
This promotion expires on January 31, 2028. Promotional FX rates offered are subject to change and may vary according to the amount sent. Standard fees and charges may still apply.
PARTY26
Use the code PARTY26 to receive the amount of 5 GBP which will be added directly to the principal amount of your Payment Order (the “Bonus”).
To qualify for the Bonus, the Payment Order must have a minimum principal amount of 50 GBP. This promotion is available exclusively to existing customers who, on their birthday, have previously completed at least one Payment Transaction using the Website or the App.
The promo code may be used only once, and the Bonus applies to a single Payment Order per customer.
Availability of this Promotion depends on the country to which the money is sent, and Ria reserves the right to exclude certain jurisdictions at its sole discretion without prior notice. Customers can verify applicability by entering the code in the App or on the Website: if the Website or the App accepts the code, the Promotion applies; if not, the Promotion is not available for you and/or for that destination.
This promotion expires on January 31, 2027. Standard fees and charges may still apply.
VIP26
Use the code VIP26 to receive the amount of 5 GBP which will be added directly to the principal amount of your Payment Order (the “Bonus”).
To qualify for the Bonus, the Payment Order must have a minimum principal amount of 50 GBP. This promotion is exclusively available to existing customers who have completed their second year or more since ordering their first Payment Transaction through the Website or the App.
The code may be used only once, and the Bonus applies to a single Payment Order per customer.
Availability of this Promotion depends on the country to which the money is sent, and Ria reserves the right to exclude certain jurisdictions at its sole discretion without prior notice. Customers can verify applicability by entering the code in the App or on the Website: if the Website or the App accepts the code, the Promotion applies; if not, the Promotion is not available for you and/or for that destination.
This promotion expires on January 31, 2027. Standard fees and charges may still apply.
RIAx5x1
Use the code RIAx5x1 to receive the amount of 5 GBP which will be added directly to the principal amount of your Payment Order (the “Bonus”).
To qualify for the Bonus, the Payment Order must have a minimum principal amount of 50 GBP. This promotion is exclusively available to existing customers who have completed their first year since ordering their first Payment Transaction through the Website or the App.
The promo code may be used only once, and the Bonus applies to a single Payment Order per customer.
Availability of this Promotion depends on the country to which the money is sent, and Ria reserves the right to exclude certain jurisdictions at its sole discretion without prior notice. Customers can verify applicability by entering the code in the App: if accepted, the Bonus applies; if not, the Promotion is not available for you and/or for that destination.
This promotion expires on January 31, 2028. Standard fees and charges may still apply.
VISAX50
Use the Code VISAX50 to enjoy a 50% discount on the Customer Fee for an unlimited number of money transfers, provided that the Customer uses the Code when ordering the money transfer during the promotion period via the App or Website and Visa debit card of the designated beneficiary is selected as the payout method .
This promotion is exclusively available to new and existing Ria customers to whom, at Ria’s discretion, the Code has been sent or to whom the Code has been validly transferred.
RIA may notify the Customer of the Promotion by email sent to the email address registered by the Customer in the App and/or through a message delivered via the App containing the Code.
This promotion expires on November 30, 2026 at 23:59 local time in the country from which the money transfer is being ordered.
Please note that this Promotion may not be applicable in all countries. Money transfers must be ordered to a beneficiary located in one of the following destination countries: Jamaica, Dominican Republic, El Salvador, Honduras, Guatemala, Panama, Kyrgyzstan, Oman, Philippines, Georgia, Tajikistan and Kazakhstan. Ria reserves the right to exclude certain jurisdictions at its sole discretion without prior notice.
This Promotion applies only to the money transfer service provided through the App or Website.
The discount is not exchangeable for cash, nor for any other goods, services, benefits or consideration.
Promotional currency exchange rates offered are subject to change and may vary according to the amount sent. Standard fees and charges may still apply.
Promotional (Retail) Terms and Conditions (UK)
WELCOMERIAUK - New Customer Promotion 2026
50% off Customer Fee on Ria money remittances (“Offer”)
Terms & Conditions
1. The Provider
Ria Financial Services Limited, a company incorporated in England and Wales with registered number 04263192 whose registered address is at 7th Floor, North Block, 55 Baker Street, London, United Kingdom, W1U 7EU, that offers money remittance services (hereinafter referred to as “RIA”). RIA is an agent of Euronet Payment Services Limited who has an international network for the payment of money remittances (“Euronet”). Euronet is a payment institution regulated by the Financial Conduct Authority in the United Kingdom under registration number 504630, whose company registration is 6975932 and whose registered office is located at 7th Floor, North Block, 55 Baker Street, London W1U 7EU.
2. Eligibility
This Offer is open to United Kingdom residents aged 18 (eighteen) years or over. It applies only to individuals making their first money transfer transaction through RIA at any RIA store in the United Kingdom (“New Customer”).
Agents, employees, officers, and directors of RIA and their families are not eligible to participate in the Offer.
3. Offer Details
The Offer provides a 50% (fifty percent) discount on the Customer Fee for the first eligible money transfer made by a New Customer at any RIA store location in the United Kingdom during the Offer Period.
The promotion code WELCOMERIAUK must be quoted at the time of the transaction.
The Offer applies only where a Customer Fee would normally be charged. If due to another promotion, discount or specific transaction condition, the applicable Customer Fee is already Zero Great British Pound (£0), this Offer does not apply, and no further discount will be given.
The Offer does not apply to digital money transfers initiated online through the RIA website or the RIA mobile application.
Participation in the Offer is strictly conditional on New Customer complying with these Terms and Conditions and the terms and conditions that apply to the relevant RIA money remittance and any terms, which have been separately notified to and agreed with New Customer.
4. Offer Period
The Offer begins on 1st January 2026 at 00:00 a.m. and ends on 31st December 2026 at 23:59 p.m. (times are GMT/BST as applicable) (“Offer Period”).
5. Limitation
The Offer is limited to one money transfer transaction per New Customer.
The Offer is non-transferable, non-exchangeable and has no cash alternative.
6. General conditions
RIA reserves the right at any time and without notice to suspend or amend the Offer and/or these Terms and Conditions due to events falling out of its control (such as suspected or actual fraud).
RIA reserves the right at its sole discretion to withdraw the Offer if it reasonably suspects or finds a violation of these Terms and Conditions or the terms and conditions applicable to the RIA money remittance service.
All money transfers remain subject to RIA’s standard terms and conditions and applicable laws and regulations.
RIA accepts no liability for any delay, loss, damage or costs, unless they are caused by RIA’s or its employees’ negligence. Customers’ statutory rights remain unaffected.
7. Law and jurisdiction
These Terms and Conditions shall be governed by the laws of England and New Customers shall submit to the jurisdiction of the English courts.
Promotion – Unique Code – 50% off
50% discount on the Customer Fee for a single money transfer made via the RIA app or website, or at RIA’s own branches or authorised agents (the “Promotion”)
1. The Organising Entity
This Promotion will be organised and managed by the RIA entity corresponding to the Customer’s territory of residence, as per the details registered with RIA, where the RIA money transfer service is available, either via the digital channel comprising the RIA website and/or app (the “RIA Digital Channel”) or via the network of RIA’s own branches and authorised agents, from among the entities identified in the table included as Annex 1 to these Terms and Conditions (the “Organising Entity”).
For the purposes of these Terms and Conditions, any reference to “RIA” shall be deemed to refer to the relevant Organising Entity as set out in the aforementioned Annex 1.
2. Eligibility
RIA may notify the Customer of the Promotion by sending an SMS message containing a unique alphanumeric code (hereinafter the “Code”). The notification of the Promotion is for information purposes only and to publicise its existence. Only existing Ria customers to whom, at Ria’s discretion, the Code has been sent (the “Customer”) may benefit from the Promotion. Receipt of the Code does not in itself guarantee the application of the Promotion, which shall in all cases be subject to compliance with these Terms and Conditions and the general terms and conditions applicable to Ria’s money transfer service, which shall apply to said service and, on a supplementary basis, to anything not expressly covered in these Promotion Terms and Conditions.
3. Promotion Period
The Promotion begins on 14 May 2026 at 00:00 and ends on 30 June 2026 at 23:59 (local time in the country from which the money transfer was made) (the “Promotion Period”).
4. The Promotion and eligibility criteria
RIA will apply a 50% (fifty per cent) discount on the fee payable by the Customer (“Customer Fee”) for the Customer’s next money transfer, provided that the Customer uses the Code when instructing the transfer during the Promotion Period via RIA’s own branches or authorised agents, , or via RIA’s Digital Channel. Money transfers may only be made from the Customer’s country of residence, as recorded in RIA’s records. You can find your nearest RIA branch and/or authorised agent at , www.riamoneytransfer.com or . Transfers may be made to any country where the RIA service is available.
The Promotion applies only to the money transfer service. This promotion cannot be combined with any other RIA discount, promotion or promotional code.
The discount is not exchangeable for cash, nor for any other goods, services, benefits or consideration, nor may it be substituted, in whole or in part, unless expressly decided by RIA for operational, technical, legal or regulatory reasons.
The Customer is deemed to have accepted these Terms and Conditions upon completion of the money transfer order in which they benefit from the Promotion. Participation in the Promotion is voluntary and is strictly conditional upon the Customer complying with these Terms and Conditions and the terms and conditions applicable to the relevant money transfer, which have been notified separately and agreed with the Customer.
5. How to use the Code
If the Code is used by the Customer to send money via RIA’s Digital Channel, the Customer must enter the Code by selecting the “Add promotion” option, located below the calculator, before continuing with the transfer process. If the Code is used by the Customer to send money via RIA’s own branches or authorised agents, the Customer must provide the Code to the authorised staff, who will enter it into the system at the time of the transfer.
6. General Terms and Conditions
The Code is non-personal and transferable. As it is single-use, once used by the recipient of the Code or the person to whom it is disclosed, the Code will automatically become invalid and cannot be used again.
RIA reserves the right at any time and without prior notice to suspend or amend the Promotion and/or these Terms and Conditions due to events beyond its control.
RIA reserves the right, at its sole discretion, to withdraw the Promotion if it reasonably suspects or finds evidence of a breach of these Terms and Conditions or of the terms and conditions applicable to RIA’s money transfer service.
RIA shall not be liable for any inaccurate information received from the Customer, any delay in the availability of a money transfer from RIA to a designated beneficiary, or the suspension or cancellation of a money transfer from RIA in accordance with RIA’s terms and conditions and/or the laws and regulations applicable to RIA’s money transfer service.
In the event of cancellation, reversal or annulment of the transaction, the Customer shall not be entitled to receive the monetary value of the discount in cash or in any other form, nor to automatically reactivate the Promotion, unless expressly decided by RIA.
Name and identification number of the RIA entity | Party responsible for the money transfers ordered | Registered office |
|---|---|---|
Ria Payment Institution, EP, S.A. (CIF A80696792) | In European Economic Area countries where the RIA service is available through RIA shops (except France) and authorised agents. | Calle Cantabria No. 2, 2nd Floor, Edif. Amura, 28108 Alcobendas (Madrid), Spain |
Ria Lithuania UAB (registration number 305592651) | In European Economic Area countries where the RIA service is available via the RIA Digital Channel. | Ukmerges 126, 08100 Vilnius, Lithuania |
Ria France SAS (SIREN 493 473 003 R.C.S. Nanterre) | In France via RIA stores. | 1-3 Rue du 19 Mars 1962, 92230 Gennevilliers, France |
Ria Financial Services Limited (Company number 04263192) | In the UK through RIA shops and authorised agents. | 7th Floor, North Block, 55 Baker Street, London, W1U 7EU, United Kingdom |
Euronet Payment Services Limited (Company number 06975932) | In the UK via RIA’s Digital Channel. | 7th Floor, North Block, 55 Baker Street, London, W1U 7EU, United Kingdom |
Promotion – Unique Code - 100% off
100% discount on the Customer Fee for a single money transfer made via the RIA app or website, or at RIA’s own branches or authorised agents (the “Promotion”)
1. The Organising Entity
This Promotion will be organised and managed by the RIA entity corresponding to the Customer’s territory of residence, based on the details registered with RIA, where the RIA money transfer service is available, whether via the digital channel comprising the RIA website and/or app (the “RIA Digital Channel”) or via the network of RIA’s own branches and authorised agents, from among the entities identified in the table included as Annex 1 to these Terms and Conditions (the “Organising Entity”).
For the purposes of these Terms and Conditions, any reference to “RIA” shall be deemed to refer to the relevant Organising Entity as set out in the aforementioned Annex 1.
2. Eligibility
RIA may notify the Customer of the Promotion by sending an SMS message containing a unique alphanumeric code (hereinafter the “Code”). The notification of the Promotion is for information purposes only and to publicise its existence. Only existing Ria customers to whom, at Ria’s discretion, the Code has been sent (the “Customer”) may benefit from the Promotion. Receipt of the Code does not in itself guarantee the application of the Promotion, which shall in all cases be subject to compliance with these Terms and Conditions and the general terms and conditions applicable to Ria’s money transfer service, which shall apply to said service and, on a supplementary basis, to anything not expressly covered in these Promotion Terms and Conditions.
3. Offer Period
The Promotion begins on 14 May 2026 at 00:00 and ends on 30 June 2026 at 23:59 (local time in the country from which the money transfer was made) (the “Promotion Period”).
4. The Promotion and eligibility criteria
RIA will apply a 100% (one hundred per cent) discount on the fee payable by the Customer (“Customer Fee”) for the Customer’s next money transfer, provided that the Customer uses the Code when instructing the transfer, during the Promotion Period, via RIA’s own branches or authorised agents, or via RIA’s Digital Channel. Money transfers may only be made from the Customer’s country of residence, as recorded in RIA’s records. You can find your nearest RIA branch and/or authorised agent at www.riamoneytransfer.com . Transfers may be made to any country where the RIA service is available.
The Promotion applies only to the money transfer service. This promotion cannot be combined with any other RIA discount, promotion or promotional code.
The discount is not exchangeable for cash, nor for any other goods, services, benefits or consideration, nor may it be substituted, in whole or in part, unless expressly decided by RIA for operational, technical, legal or regulatory reasons.
The Customer is deemed to have accepted these Terms and Conditions upon completion of the money transfer order in which they benefit from the Promotion. Participation in the Promotion is voluntary and is strictly conditional upon the Customer complying with these Terms and Conditions and the terms and conditions applicable to the relevant money transfer, which have been notified separately and agreed with the Customer.
5. How to use the Code
If the Code is used by the Customer to send money via RIA’s Digital Channel, the Customer must enter the Code by selecting the “Add promotion” option, located below the calculator, before continuing with the transfer process. If the Code is used by the Customer to send money via RIA’s own branches or authorised agents, the Customer must provide the Code to the authorised staff, who will enter it into the system at the time of the transfer.
6. General Terms and Conditions
The Code is non-personal and transferable. As it is single-use, once used by the recipient of the Code or the person to whom it is disclosed, the Code will automatically become invalid and cannot be used again.
RIA reserves the right at any time and without prior notice to suspend or amend the Promotion and/or these Terms and Conditions due to events beyond its control.
RIA reserves the right, at its sole discretion, to withdraw the Promotion if it reasonably suspects or finds evidence of a breach of these Terms and Conditions or of the terms and conditions applicable to RIA’s money transfer service.
RIA shall not be liable for any inaccurate information received from the Customer, any delay in the availability of a money transfer from RIA to a designated beneficiary, or the suspension or cancellation of a money transfer from RIA in accordance with RIA’s terms and conditions and/or the laws and regulations applicable to RIA’s money transfer service.
In the event of cancellation, reversal or annulment of the transaction, the Customer shall not be entitled to receive the monetary value of the discount in cash or in any other form, nor to automatically reactivate the Promotion, unless expressly decided by RIA.
Name and identification number of the RIA entity | Party responsible for the money transfers ordered | Registered office |
|---|---|---|
Ria Payment Institution, EP, S.A. (CIF A80696792) | In European Economic Area countries where the RIA service is available through RIA shops (except France) and authorised agents. | Calle Cantabria No. 2, 2nd Floor, Edif. Amura, 28108 Alcobendas (Madrid), Spain |
Ria Lithuania UAB (registration number 305592651) | In European Economic Area countries where the RIA service is available via the RIA Digital Channel. | Ukmerges 126, 08100 Vilnius, Lithuania |
Ria France SAS (SIREN 493 473 003 R.C.S. Nanterre) | In France via RIA stores. | 1-3 Rue du 19 Mars 1962, 92230 Gennevilliers, France |
Ria Financial Services Limited (Company number 04263192) | In the UK via RIA shops and authorised agents. | 7th Floor, North Block, 55 Baker Street, London, W1U 7EU, United Kingdom |
Euronet Payment Services Limited (Company number 06975932) | In the UK via the RIA Digital Channel. | 7th Floor, North Block, 55 Baker Street, London, W1U 7EU, United Kingdom |
Promotion – Winback 50%
50% discount on the Customer Fee for three money transfers made through RIA’s own branches and authorised agents (the “Promotion”)
1. The Organising Entity
This Promotion will be organised and managed by the RIA entity corresponding to the Customer’s territory of residence, as per the details registered with RIA, where RIA’s money transfer service is available through the network of RIA’s own branches and authorised agents, from among the entities identified in the table included as Annex 1 to these Terms and Conditions (the “Organising Entity”).
For the purposes of these Terms and Conditions, any reference to “RIA” shall be deemed to refer to the relevant Organising Entity as set out in the aforementioned Annex 1.
2. Eligibility
RIA may notify the Customer of the Promotion by sending an SMS message, for purely informational and commercial communication purposes regarding the existence of the Promotion. Only existing RIA customers who, at RIA’s discretion, have been granted eligibility (the “Customer”) may benefit from the Promotion. Receipt of the SMS does not in itself guarantee the application of the Promotion, which shall in all cases be subject to compliance with these Terms and Conditions and the general terms and conditions applicable to Ria’s money transfer service, which shall apply to said service and, on a supplementary basis, to anything not expressly covered in these Promotion Terms and Conditions.
3. Promotion Period
The Promotion begins on 14 May 2026 at 00:00 and ends on 31 July 2026 at 23:59 (local time in the Customer’s country of residence) (“Promotion Period”).
4. The offer and eligibility criteria
Ria will apply a 50% (fifty per cent) discount on the fee payable by the Customer (“Customer Fee”) for the next three money transfers made by the Customer during the Promotion Period via Ria’s own shops and authorised agents from the country associated with the telephone number registered by the Customer. You can find your nearest Ria shop and/or authorised agent at www.riamoneytransfer.com . Transfers may be made to any country where the RIA service is available.
The promotion applies only to the money transfer service. This promotion cannot be combined with any other RIA discount, promotion or promotional code.
The discount is not exchangeable for cash, nor for any other goods, services, benefits or consideration, nor may it be substituted, in whole or in part, unless RIA expressly decides otherwise for operational, technical, legal or regulatory reasons.
The Customer is deemed to have accepted these Terms and Conditions upon completion of the money transfer order in which they benefit from the Promotion. Participation in the Promotion is voluntary and is strictly conditional upon the Customer complying with these Terms and Conditions and the terms and conditions applicable to the relevant money transfer, which have been notified separately and agreed with the Customer.
5. General Conditions
The Promotion may not be substituted, assigned or transferred by the Customer.
Ria reserves the right at any time and without prior notice to suspend or amend the Promotion and/or these Terms and Conditions due to events beyond its control.
RIA reserves the right, at its sole discretion, to withdraw the Promotion if it reasonably suspects or finds evidence of a breach of these Terms and Conditions or of the terms and conditions applicable to RIA’s money transfer service.
RIA shall not be liable for any inaccurate information received from the Customer, any delay in the availability of an RIA money transfer to a designated beneficiary, or the suspension or cancellation of an RIA money transfer in accordance with RIA’s terms and conditions and/or the laws and regulations applicable to RIA’s money transfer service.
In the event of cancellation, reversal or annulment of the transaction, the Customer shall not be entitled to receive the monetary value of the discount in cash or in any other form, nor to automatically reactivate the Promotion, unless expressly decided by RIA.
Name and identification number of the RIA entity | Party responsible for the money transfers ordered | Registered office |
|---|---|---|
Ria Payment Institution, EP, S.A. (CIF A80696792) | In European Economic Area countries where the RIA service is available through RIA shops (except France) and authorised agents. | Calle Cantabria No. 2, 2nd Floor, Edif. Amura, 28108 Alcobendas (Madrid), Spain |
Ria France SAS (SIREN 493 473 003 R.C.S. Nanterre) | In France via RIA stores. | 1-3 Rue du 19 Mars 1962, 92230 Gennevilliers, France |
Ria Financial Services Limited (Company number 04263192) | In the United Kingdom through RIA shops and authorised agents. | 7th Floor, North Block, 55 Baker Street, London, W1U 7EU, United Kingdom |
Promotion – Unique Code – 50% off
50% discount on the Customer Fee for a single money transfer made via the RIA app or website, or at RIA’s own branches or authorised agents (the “Promotion”)
1. The Organising Entity
This Promotion will be organised and managed by the RIA entity corresponding to the Customer’s territory of residence, as per the details registered with RIA, where the RIA money transfer service is available, either via the digital channel comprising the RIA website and/or app (the “RIA Digital Channel”) or via the network of RIA’s own branches and authorised agents, from among the entities identified in the table included as Annex 1 to these Terms and Conditions (the “Organising Entity”).
For the purposes of these Terms and Conditions, any reference to “RIA” shall be deemed to refer to the relevant Organising Entity as set out in the aforementioned Annex 1.
2. Eligibility
RIA may notify the Customer of the Promotion by sending an SMS message containing a unique alphanumeric code (hereinafter the “Code”). The notification of the Promotion is for information purposes only and to publicise its existence. Only existing Ria customers to whom, at Ria’s discretion, the Code has been sent (the “Customer”) may benefit from the Promotion. Receipt of the Code does not in itself guarantee the application of the Promotion, which shall in all cases be subject to compliance with these Terms and Conditions and the general terms and conditions applicable to Ria’s money transfer service, which shall apply to said service and, on a supplementary basis, to anything not expressly covered in these Promotion Terms and Conditions.
3. Promotion Period
The Promotion begins on 26 June 2026 at 00:00 and ends on 15 July 2026 at 23:59 (local time in the country from which the money transfer was made) (the “Promotion Period”).
4. The Promotion and eligibility criteria
RIA will apply a 50% (fifty per cent) discount on the fee payable by the Customer (“Customer Fee”) for the Customer’s next money transfer, provided that the Customer uses the Code when instructing the transfer during the Promotion Period via RIA’s own branches or authorised agents, or via RIA’s Digital Channel. Money transfers may only be made from the Customer’s country of residence, as recorded in RIA’s records. You can find your nearest RIA branch and/or authorised agent at , www.riamoneytransfer.com . Transfers may be made to any country where the RIA service is available.
The Promotion applies only to the money transfer service. This promotion cannot be combined with any other RIA discount, promotion or promotional code.
The discount is not exchangeable for cash, nor for any other goods, services, benefits or consideration, nor may it be substituted, in whole or in part, unless expressly decided by RIA for operational, technical, legal or regulatory reasons.
The Customer is deemed to have accepted these Terms and Conditions upon completion of the money transfer order in which they benefit from the Promotion. Participation in the Promotion is voluntary and is strictly conditional upon the Customer complying with these Terms and Conditions and the terms and conditions applicable to the relevant money transfer, which have been notified separately and agreed with the Customer.
5. How to use the Code
If the Code is used by the Customer to send money via RIA’s Digital Channel, the Customer must enter the Code by selecting the “Add promotion” option, located below the calculator, before continuing with the transfer process. If the Code is used by the Customer to send money via RIA’s own branches or authorised agents, the Customer must provide the Code to the authorised staff, who will enter it into the system at the time of the transfer.
6. General Terms and Conditions
The Code is non-personal and transferable. As it is single-use, once used by the recipient of the Code or the person to whom it is disclosed, the Code will automatically become invalid and cannot be used again.
RIA reserves the right at any time and without prior notice to suspend or amend the Promotion and/or these Terms and Conditions due to events beyond its control.
RIA reserves the right, at its sole discretion, to withdraw the Promotion if it reasonably suspects or finds evidence of a breach of these Terms and Conditions or of the terms and conditions applicable to RIA’s money transfer service.
RIA shall not be liable for any inaccurate information received from the Customer, any delay in the availability of a money transfer from RIA to a designated beneficiary, or the suspension or cancellation of a money transfer from RIA in accordance with RIA’s terms and conditions and/or the laws and regulations applicable to RIA’s money transfer service.
In the event of cancellation, reversal or annulment of the transaction, the Customer shall not be entitled to receive the monetary value of the discount in cash or in any other form, nor to automatically reactivate the Promotion, unless expressly decided by RIA.
Appendix 1 – RIA Entities
Name and identification number of the RIA entity | Party responsible for the money transfers ordered | Registered office |
Ria Payment Institution, EP, S.A. (CIF A80696792) | In European Economic Area countries where the RIA service is available through RIA shops (except France) and authorised agents. | Calle Cantabria No. 2, 2nd Floor, Edif. Amura, 28108 Alcobendas (Madrid), Spain |
Ria Lithuania UAB (registration number 305592651) | In European Economic Area countries where the RIA service is available via the RIA Digital Channel. | Ukmerges 126, 08100 Vilnius, Lithuania |
Ria France SAS (SIREN 493 473 003 R.C.S. Nanterre) | In France via RIA stores. | 1-3 Rue du 19 Mars 1962, 92230 Gennevilliers, France |
Ria Financial Services Limited (Company number 04263192) | In the UK through RIA shops and authorised agents. | 7th Floor, North Block, 55 Baker Street, London, W1U 7EU, United Kingdom |
Euronet Payment Services Limited (Company number 06975932) | In the UK via RIA’s Digital Channel. | 7th Floor, North Block, 55 Baker Street, London, W1U 7EU, United Kingdom |
Promotion – Unique Code – 100% off
100% discount on the Customer Fee for a single money transfer made via the RIA app or website, or at RIA’s own branches or authorised agents (the “Promotion”)
1. The Organising Entity
This Promotion will be organised and managed by the RIA entity corresponding to the Customer’s territory of residence, as per the details registered with RIA, where the RIA money transfer service is available, either via the digital channel comprising the RIA website and/or app (the “RIA Digital Channel”) or via the network of RIA’s own branches and authorised agents, from among the entities identified in the table included as Annex 1 to these Terms and Conditions (the “Organising Entity”).
For the purposes of these Terms and Conditions, any reference to “RIA” shall be deemed to refer to the relevant Organising Entity as set out in the aforementioned Annex 1.
2. Eligibility
RIA may notify the Customer of the Promotion by sending an SMS message containing a unique alphanumeric code (hereinafter the “Code”). The notification of the Promotion is for information purposes only and to publicise its existence. Only existing Ria customers to whom, at Ria’s discretion, the Code has been sent (the “Customer”) may benefit from the Promotion. Receipt of the Code does not in itself guarantee the application of the Promotion, which shall in all cases be subject to compliance with these Terms and Conditions and the general terms and conditions applicable to Ria’s money transfer service, which shall apply to said service and, on a supplementary basis, to anything not expressly covered in these Promotion Terms and Conditions.
3. Promotion Period
The Promotion begins on 26 June 2026 at 00:00 and ends on 15 July 2026 at 23:59 (local time in the country from which the money transfer was made) (the “Promotion Period”).
4. The Promotion and eligibility criteria
RIA will apply a 100% (one hundred per cent) discount on the fee payable by the Customer (“Customer Fee”) for the Customer’s next money transfer, provided that the Customer uses the Code when instructing the transfer during the Promotion Period via RIA’s own branches or authorised agents, or via RIA’s Digital Channel. Money transfers may only be made from the Customer’s country of residence, as recorded in RIA’s records. You can find your nearest RIA branch and/or authorised agent at , www.riamoneytransfer.com . Transfers may be made to any country where the RIA service is available.
The Promotion applies only to the money transfer service. This promotion cannot be combined with any other RIA discount, promotion or promotional code.
The discount is not exchangeable for cash, nor for any other goods, services, benefits or consideration, nor may it be substituted, in whole or in part, unless expressly decided by RIA for operational, technical, legal or regulatory reasons.
The Customer is deemed to have accepted these Terms and Conditions upon completion of the money transfer order in which they benefit from the Promotion. Participation in the Promotion is voluntary and is strictly conditional upon the Customer complying with these Terms and Conditions and the terms and conditions applicable to the relevant money transfer, which have been notified separately and agreed with the Customer.
5. How to use the Code
If the Code is used by the Customer to send money via RIA’s Digital Channel, the Customer must enter the Code by selecting the “Add promotion” option, located below the calculator, before continuing with the transfer process. If the Code is used by the Customer to send money via RIA’s own branches or authorised agents, the Customer must provide the Code to the authorised staff, who will enter it into the system at the time of the transfer.
6. General Terms and Conditions
The Code is non-personal and transferable. As it is single-use, once used by the recipient of the Code or the person to whom it is disclosed, the Code will automatically become invalid and cannot be used again.
RIA reserves the right at any time and without prior notice to suspend or amend the Promotion and/or these Terms and Conditions due to events beyond its control.
RIA reserves the right, at its sole discretion, to withdraw the Promotion if it reasonably suspects or finds evidence of a breach of these Terms and Conditions or of the terms and conditions applicable to RIA’s money transfer service.
RIA shall not be liable for any inaccurate information received from the Customer, any delay in the availability of a money transfer from RIA to a designated beneficiary, or the suspension or cancellation of a money transfer from RIA in accordance with RIA’s terms and conditions and/or the laws and regulations applicable to RIA’s money transfer service.
In the event of cancellation, reversal or annulment of the transaction, the Customer shall not be entitled to receive the monetary value of the discount in cash or in any other form, nor to automatically reactivate the Promotion, unless expressly decided by RIA.
Appendix 1 – RIA Entities
Name and identification number of the RIA entity | Party responsible for the money transfers ordered | Registered office |
Ria Payment Institution, EP, S.A. (CIF A80696792) | In European Economic Area countries where the RIA service is available through RIA shops (except France) and authorised agents. | Calle Cantabria No. 2, 2nd Floor, Edif. Amura, 28108 Alcobendas (Madrid), Spain |
Ria Lithuania UAB (registration number 305592651) | In European Economic Area countries where the RIA service is available via the RIA Digital Channel. | Ukmerges 126, 08100 Vilnius, Lithuania |
Ria France SAS (SIREN 493 473 003 R.C.S. Nanterre) | In France via RIA stores. | 1-3 Rue du 19 Mars 1962, 92230 Gennevilliers, France |
Ria Financial Services Limited (Company number 04263192) | In the UK through RIA shops and authorised agents. | 7th Floor, North Block, 55 Baker Street, London, W1U 7EU, United Kingdom |
Euronet Payment Services Limited (Company number 06975932) | In the UK via RIA’s Digital Channel. | 7th Floor, North Block, 55 Baker Street, London, W1U 7EU, United Kingdom |
REFER-A-FRIEND PROMOTION TERMS
Euronet Payment Services Limited, a payment institution regulated by the Financial Conduct Authority in the United Kingdom under registration number 504630, whose company registration is 6975932 and whose registered office is located at 7th Floor, North Block, 55 Baker Street, London W1U 7EU, trading as Ria Money Transfer (“Ria”), is offering a refer-a-friend promotion (the “Promotion”) to eligible customers located in the United Kingdom. Under the Promotion, an eligible existing Ria customer (the “Referrer”) may refer friends or family members (the “Referred Customer”) by sharing their unique promotional code. Subject to these Promotion Terms, the Referred Customer may receive promotional credits issued by Ria and applied as a discount to an eligible international money transfer made through the App, and the Referrer may receive such promotional credits after the Referred Customer successfully completes a Qualifying Transaction, as defined below (the “Referral Credits”).
The Referrer and the Referred Customer are collectively referred to as the “Participants” and individually as a “Participant” for the purposes of these Promotion Terms.
1. Eligibility
To be eligible for this Promotion, the Referrer, who must be located in the United Kingdom, must have downloaded and previously used Ria’s mobile application (the “App”) and must have successfully completed at least one international money transfer through the App. Once the Promotion and the Referrer’s unique promotional code are made available in the App, the Referrer may share the code with friends and family using the sharing functionality provided by Ria.
The Referred Customer, who is receiving the referral, must be located in the United Kingdom, must not have been a Ria customer at any time and must not previously have used the App.
To qualify for the Referral Credits, the Referred Customer must:
(a) enter the Referrer’s unique promotional code at the stage indicated by Ria and apply the associated Referral Credits when prompted;
(b) successfully complete a paid international money transfer through the App with a minimum principal amount of fifty pounds sterling (GBP 50), which must be fully disbursed to the designated recipient (a “Qualifying Transaction”).
Referral Credits will be issued only after the Qualifying Transaction has been successfully completed and fully disbursed to the designated recipient. Domestic transfers within the United Kingdom do not qualify for the Promotion.
2. Referral Credits
2.1 Referrer
2.1.1 Upon completion of a Qualifying Transaction by the Referred Customer, the Referrer will receive a Referral Credit in the amount of twenty pounds sterling (GBP 20) in the Referrer’s App.
2.1.2 The Referral Credits may be applied to a future international money transfer made through the App with a minimum principal amount of fifty pounds sterling (GBP 50), which must be fully disbursed to the designated recipient.
2.2 Referred Customer
2.2.1 Upon entering the Referrer’s promotional code at the stage indicated by Ria, the Referred Customer will receive a Referral Credit in the amount of twenty pounds sterling (GBP 20) in the Referred Customer’s App.
2.2.2 The Referral Credits may be applied only to the Referred Customer’s first international money transfer made through the App. That transfer must have a minimum principal amount of fifty pounds sterling (GBP 50) and must be fully disbursed to the designated recipient.
2.2.3 If the Referred Customer does not apply the Referral Credits to their first international money transfer, the Referral Credits will be forfeited and removed.
3. Use of Referral Credits
3.1 Up to two (2) Referral Credits of twenty pounds sterling (GBP 20) each, up to a maximum aggregate amount of forty pounds sterling (GBP 40), may be applied to a single eligible transaction.
3.2 Referral Credits:
(a) cannot be combined with any other discount code, promotional offer or incentive, unless Ria expressly states otherwise;
(b) function solely as a discount applied to an eligible transaction and do not affect Ria’s standard fees or exchange-rate calculations; and
(c) have no cash value, are non-transferable and cannot be redeemed, withdrawn or exchanged for cash.
3.3 Referral Credits may be redeemed only through the App in the United Kingdom. They are not valid for transactions made through Ria’s website, physical retail locations, authorized agents or any other channel, unless Ria expressly states otherwise.
4. General Terms and Conditions
This Promotion and the services provided by Ria are governed by these Promotion Terms, the Terms and Conditions accepted by each Participant upon registration and Ria’s Privacy Policy. Ria reserves the right to change these Promotion Terms or suspend, modify or terminate the Promotion, including the type or value of the Referral Credits, subject to applicable law and without affecting rights already acquired by Participants.
Any fees charged by Ria in connection with an eligible transaction will be calculated in accordance with Ria’s applicable Terms and Conditions. Referral Credits are issued in pounds sterling (GBP), may be used only through the App and have no cash value.
Referral Credits may be used only in accordance with Sections 2 and 3 of these Promotion Terms, including the applicable minimum principal amount and usage limits. Any unused Referral Credits will be treated in accordance with those Sections.
Ria may withhold, revoke or cancel any Referral Credits, disqualify a Participant or recover any Referral Credits improperly awarded or used where Ria reasonably suspects or determines that there has been fraud, misuse or abuse of the Promotion, including the creation of multiple or fictitious accounts, self-referrals or other deceptive conduct intended to exploit the Promotion.
5. Data Protection
To administer the Promotion, Euronet Payment Services Limited processes personal data in accordance with the UK General Data Protection Regulation, the Data Protection Act 2018 and Ria’s Privacy Policy. Personal data processed may include identification and contact details, use of Referral Credits, referral-code usage and transaction information necessary to verify eligibility, prevent fraud, administer the Promotion and the Referral Credits. The relevant supervisory authority is the Information Commissioner’s Office, or any other supervisory authority competent under applicable data protection law
Participants may have the right to access, rectify or erase their personal data, restrict or object to its processing, exercise their right to data portability and withdraw their consent where consent is relied upon, in each case subject to the conditions and limitations established by applicable data protection law. To exercise these rights or for any questions regarding data processing related to this Promotion, please contact our Data Protection Officer at privacy@riamoneytransfer.com.
6. Complaints and Dispute Resolution
These Promotion Terms and the Promotion are governed by the laws of England and Wales. The Parties irrevocably agree that the courts of England and Wales shall have non-exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this Agreement or its subject matter or formation (including non-contractual disputes or claims).