The Ria App: A Step-by-Step Guide  

Need to send money to family or friends abroad? The Ria app makes it fast, easy, and secure—right from your smartphone.

This step-by-step guide will show you how to get started with the Ria app. You’ll download it, send money, and track your transfers with confidence.

How To Get Started with the Ria Money Transfer App  

The Ria app is available on both iOS and Android, giving you a simple way to send money directly from your phone. Whether you’re new to Ria or trying the app for the first time, you can set it up quickly and easily.

The app offers a short registration process and various payment options to help you move money easily.

Step 1: Download and Install the Ria App  

Your first step in using the Ria app is downloading it to your smartphone. Here’s how to get started:  

For iPhone Users (iOS):  

1. 1. Open the App Store on your device. 

1. 2. Search for Ria Money Transfer in the search bar and tap the app listing. 

1. 3. Tap Get and authenticate using Face ID, Touch ID, or your Apple ID password. 

1. 4. Once installed, tap Open. 

For Android Users:  

1. 1. Open the Google Play Store on your phone. 

1. 2. Use the search function to find Ria Money Transfer. 

1. 3. Tap Install and wait for the app to download. 

1. 4. Once the installation is complete, tap Open to launch the app. 
   

Step 2: Create and Verify Your Account  

To use the Ria app, you’ll need an account. Registration is quick and straightforward.  

1. 1. Open the Ria app and tap Sign Up. 

1. 2. Enter your email address, choose a password, and confirm both. 

1. 3. Provide your personal information, such as full name, date of birth, and address, as prompted. 

1. 4. Check your email for a verification link sent by Ria and click the link to activate your account. 

Verification Process  

At this stage, Ria may require additional information to verify your identity. This ensures secure transactions and compliance with international transfer regulations. You may be asked to upload a photo of a valid ID (passport or driver’s license) and confirm your contact information.  

Step 3: Initiate a Money Transfer  

Once your account is set up, it’s time to initiate your first transfer. Follow these steps to make it happen seamlessly.  

1. 1. Log in to your Ria account using your email and password. 

1. 2. Tap the Send Money button prominently displayed on the home screen. 

1. 3. Choose the destination country for your transfer. 

1. 4. Enter the amount you’d like to send. The app will display the applicable exchange rate and any service fees upfront. 

Step 4: Enter Payment and Recipient Details  

To complete your transfer, you’ll need to provide specifics about how you’re paying and who’s receiving the money.  

Available Payment Methods  

The Ria app offers various payment options for flexibility, including:  

• Bank account: While bank transfers might take a bit longer compared to other methods, they offer a dependable way to send larger amounts of money. 

• Credit card: Using a credit card for your transfers is one of the fastest methods available, allowing recipients to receive funds in minutes. 

• Debit card: This method combines the speed of credit card transactions with the directness of bank account transfers. 

Adding Recipient Information  

Next, enter the recipient’s details, such as their full name (as per their government ID) and contact numbers. Depending on the destination, you might also need to provide their bank account details or select a cash pickup location available through Ria’s network.  

Step 5: Confirm and Track Your Transfer  

After double-checking all the details entered, confirm the transaction. The app will generate a receipt with all the important information, including a unique reference number. 

How to Track Your Transfer  

The Ria app allows you to monitor your money as it travels to the recipient. Use our easy Track a Transfer tool or follow these steps:  

1. 1. Go to the Transaction History section of the app. 

1. 2. Look for the transfer you just made and tap to view its detailed status. 

1. 3. The app will update you once the recipient has collected the funds or a deposit has been completed. 

Tips for Troubleshooting Common Issues  

Occasionally, you might encounter minor hiccups while using the app. Here’s how to address some common challenges:  

Payment Errors 

Enter your card or bank details correctly. If necessary, contact your bank to verify whether it allows international payments.

Verification Delays 

If your ID upload isn’t going through, double-check that the image is clear and matches the app’s formatting requirements.  

Recipient Not Receiving Funds 

Verify the recipient’s details in your transaction history. Ensure they meet all requirements for cash pickups or transfers in their country.  

If problems persist, Ria’s customer service is available to assist 24/7.  

Ria: Money Where You Need It  

The Ria app offers a straightforward way to send money internationally, with features like clear fees, flexible payment options, and real-time tracking to help you stay informed.

Whether you’re helping family or handling cross-border payments, the app gives you a reliable way to manage your transfers from your phone—no extra hassle.