Contact Us

If you have any requests, complaints, or claims, please contact Ria's Customer Service Department through the following channels:

Ria Panama Customer Service

Toll-free line: 01 800 518 52 43

Local line: +507 839-2777

Email Us

If you have any requests, complaints, or claims, please contact Ria's Customer Service Department through the following email address: clienteriapanama@riamoneytransfer.com

Ria Panama Compliance

We are committed to maintaining an environment of integrity and transparency in all our processes and operations. Therefore, if you have been a victim of fraud, you should contact Ria's Compliance Department to file a report through the following email address: cumplimientopanama@riamoneytransfer.com

We want to know so we can do everything in our power to ensure it doesn't happen again.

Physical Address

Albrook Gran Terminal de Transporte - Local L-08, Panama City, Panama

Hours of Operation: Monday to Saturday, 10:00 a.m. to 8:00 p.m., and Sundays and National Holidays, 11:00 a.m. to 7:00 p.m.

Telephone Support

Phone: +507 839-2777

Hours of Operation: Monday to Friday, 8:00 a.m. to 5:30 p.m. – 24-hour Voicemail.