Bkash FAQs

1. How to win the Diamond pendant by sending a remittance/Want to know the campaign's details?
   The remittance campaign will run throughout the month of February. Win a diamond pendant for your loved one in Bangladesh by sending money to bKash from abroad. Send a minimum of Tk 15,000 to your loved one's bKash account in Bangladesh through an authorized Money Transfer Organization (MTO) within the specified period. 1 person sending the highest amount per day will win a diamond pendant for their loved one.
   
2. Who can participate in the campaign?
   This remittance campaign is applicable to Emigrant Bangladeshis.
   
3. Can I participate in this campaign?
   Only emigrant Bangladeshis can win diamond pendants for their loved ones by participating in this remittance campaign.
   
4. For how long will this campaign run?
   The remittance campaign will run from February 01 at 12:01 PM Bangladesh time to February 28 at 11:59 PM, 2023.
5. For which countries is this campaign applicable?
   Remittances sent to bKash from any country in the world through a valid Money Transfer Organization (MTO) will be eligible for this campaign.
6. What is the minimum amount that I need to send to receive the diamond pendant?
   You will win the reward by sending the maximum amount of remittance from a minimum of ৳15,000 in one transaction in a day. Note that 2.5% government incentive will be added to this remittance.
7. What is the maximum amount of money that can be sent?
   Maximum amount of BDT 1,21,951 in a day. A government incentive of 2.5% will be added to this remittance.
8. How do I receive the diamond pendant if I win?
   A maximum of 3 attempts will be made to contact the bKash customer number between 10 am and 10 pm through bKash helpline 16247 within 48 hours of the announcement of the winner. However, if the winner's loved one living in Bangladesh does not respond within these 48 hours, he/she will not be considered for the prize and the next winner will be contacted.
9. How can I win?
   You can win the diamond pendant by sending the maximum amount of remittance to your loved ones in one day.
10. Who will be the winner if 2 people send the same maximum amount in one day?
    If more than one sender has sent the maximum amount, the winner will be determined based on the first to send in one transaction.
11. Do I need to send the whole amount at once or can I send it in installments?
    The person sending the maximum amount in one transaction will be considered to win the campaign.
12. Who will get the diamond pendant?
    The person receiving the highest amount of remittance in their bKash account will be the winner of the diamond pendant.
13. Can I claim money instead of taking the diamond pendant?
    No. You only can accept the diamond pendant if you win.
14. Can I win every day?
    No. The winner can only win once during the campaign period.
15. How will I know if I am a winner?
    A maximum of 3 attempts will be made to contact the bKash customer number between 10 am and 10 pm through bKash helpline 16247 within 48 hours of the announcement of the winner. However, if the winner's loved one living in Bangladesh does not respond within these 48 hours, he/she will not be considered for the prize and the next winner will be contacted.
    
16. From which exchange houses do I need to send remittance from?
    Remittance should be sent from bKash approved Banks, Money Transfer Organizations (MTOs) and Money Exchange Houses. To see the list of authorized institutions, visit: https://www.bkash.com/bn/remittance.
    
17. Can I change the design of the diamond pendant if I want?
    The receipt of the diamond pendant will be given. Your loved one can change it if they want.
    
18. From which shop will the diamond pendant be given?
    The diamond pendant will be provided by Diamond World.
19. Will there be a chain with the diamond pendant?
    No. There will be no chain attached to the diamond pendant.
20. What will be the size of the diamond?
    All the winners will be awarded similar diamond pendants as determined by bKash.
    
21. Can the winner pick up the locket from his area or will he have to go to Dhaka?
    The Winner must come to the bKash office to claim the reward. He will be informed about this by calling 16247.
    
22. Can all bKash agents/merchants/distributors participate in this campaign?
    Yes, you can. However, no bKash official can participate in this campaign.
    
23. Who will win in taking remittance service through agent, agent, or customer?
    Even if the remittance service is received through an agent, it will be considered for the campaign's winner. But in this case, only the remittance-receiving customer can be the winner.